My first business trip was in the country where people do not have English as their native tongue. I was terribly nervous when I reached there alone. Because I didn't know their language therefore all the time I make apology for not knowing their language.
The colleague of mine who lived there said to me, no big deal brother we will manage. But, I am not feeling good because of not understanding their language. In some places English has been taught as a second language and after the globalization of the world it becomes the language of business deals.
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So began my International business trip with the several mistakes along the way. When I came back and told about the awkward situation to my boss then he realized that this is the biggest problem all the business travelers have to face. After 2-3 days he conducted a brainstorming session with all my colleagues including me and discussed about the situation. During the session some members came and joined the session.
After the discussion was completed, my boss called those members for giving their introduction. They are the iPhone app developers from the renowned company Apple. One of the members came in front and asks us "How many of you are using iPhone"? It was a shock that up to ninety percent from us are using an iPhone.
Then he asked about the iPhone uses and got the same answers from the users as they are using some ordinary mobile phone that is for clicking pictures, listening to music, sharing photos, ringtones, SMS, phone calls, playing games, doing social networking etc.
The person was listening carefully and taking notes about what people are saying. After this session, he asked about the problems that we are facing daily while doing a job and noted all the points carefully. I also stand up and told about my business trip problem.